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Mastering Emotional Intelligence
Oceania | Australia | Brisbane
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| To Be Confirmed |
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| Opening date: |
OCT 19, 2009 |
Closing date: |
OCT 20, 2009 |
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| Registration period: |
OCT 19, 2009 |
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Regardless of the level of technical expertise your organisation possesses, it will be emotional expertise that takes you to the highest levels of performance.
The concept of emotional intelligence first broke into mainstream management in the mid 1990s.
In the last 10 years, there have been major advances. Organisations who have used emotional competencies have demonstrated substantial bottom line improvements as a direct result of these efforts.
And now, you can do the same.
In fact, several studies have shown that Emotional Intelligence (EI), which is based on Emotional Competence (EC) or Emotional Expertise (EE), almost always separates successful, high performing individuals from the average employee.
In this course you will learn the essential elements of emotional intelligence, and gain practical understanding of the key emotional competencies.
You will also learn the how to develop emotional expertise; define the steps for building peak performance through emotional expertise, and to understand the compelling business case for building this into a corporate culture. |
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| Topic : |
Cine |
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| Type : |
- Otros - |
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| Topics : |
Key Learning Outcomes
* The human brain, emotion and peak performance. What causes emotions and how do they impact others?
* Essential terminology and general implications of improving performance based on emotional competence
* Develop a deeper, practical understanding of the key emotional competencies and how to gain, maintain, and enhance them
* How to adapt your behaviour to a style that is more conducive to improved performance
* Self awareness:
> The importance of reflection and contemplation to self development
> Openness to the opinions, ideas and feedback of others
> Learning and applying the skills of self control, particularly in emotion charged business situations
> Developing personal flexibility in the organisational context
* The art of (positive) politics recognising power relationships and social networks, and using persuasion and complex relationship strategies to build consensus and rapport |
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| Prerequisites : |
This course is relevant for all those looking to improve their personal performance, productivity, communication, negotiation and influencing skills in the workplace. |
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| This event is uploaded by: |
Pereyra, Juana Teresa |
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| Event's Web Site: |
http://www.iired.com.au/training/leadership-management-communication/mastering-emotional-intelligence-GC4035
fontem recommends you consult the event web in order to be sure there has been no last minute changes in the organization |
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